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Projectiles go over 1,000 feet from that location, and that's scary. >> luckily, no one is killed. >> it was an act of fate or act of god that those projectiles were hitting things like empty freeways. >> randy bibb spends more than a month in the hospital. the fire changes his life forever. >> i couldn't just go out and work because i didn't know whether the next day when i got up if i would be able to go ten minutes without having to lay back down, you know. so i haven't worked since then. it's been tough. >> an investigation concludes the fire was the result of operator error during deliver...

New book. this appears to be operator error from the air traffic controller who was in training. he had someone with him. how does that work if a trainee makes a mistake? >> it's still on the onus of the trainer to correct it and it's still his responsibility ultimately. the trainee is not going to suffer discipline consequences. in that sense, if you're looking at that, that is what is going to happen. in this situation, there is always going to be human involvement and when the human involvement occurs, there's always going to be a chance of mistake. the beautiful thing about it all, though,...

Incidents is either catastrophic system failure or operator error. so, for example, even cases with a large doors allowing the vehicles to come on and off are either left open or not properly sealed. now, there's no indication here that it was left open, but the point being that system failure or operator error can also lead to catastrophic ferry accidents. and this type of ferry has a large open deck for the vehicles to roll in, like several driveways parallel to each other inside the ship. the rest of the ship is built with come part ms. the reason for the come partpar if the hull breached s...

Ship? >> it is. it's it certainly suggests that there was significant flooding of some sort. we don't yet know whether that was caused by a hull breach or equipment or operator error. for a ship 500 feet long to turn on its side and capsize in just a matter of hours means that the stability was affected very quickly boyian is i was lost quickly and then the vessel went down. so it certainly suggests that it's some type of significant flooding, just don't yet know what the source, what the cause was for that. >> you know, when you talk about the flooding though, aren't there sealed chambers dow...

Error. there have been very significant varied accidents and loss of life elsewhere due to either hitting something and breaching the hull or significant operator error. but it does appear that the speed with which this ship turned on its side suggests significant flooding that compromised the stability of the vessel very quickly. >> here's a question, because i think the pr protocol -- you sa the people waiting of this video, this cell phone video it people are waiting. it kind of goes against what the protocol is. wait, keep your life vest on. it may have been better to get off the ship fast...