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ABI unveils financial inclusion strategy

The Association of British Insurers has unveiled a financial inclusion strategy, which commits to addressing “unfavourable” premium finance practices and

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How an AI-assisted motor claims handler cared for me

Editor’s View: Emma Ann Hughes shares how a recent call to her motor insurer highlighted why humans will always be needed to care for policyholders in their

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Direct Line brings in Aviva's Poole as CFO

Jane Poole is leaving Aviva to reunite with her former boss Adam Winslow and take on the role of chief financial officer at Direct Line Group.

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Motor insurers warned about political and regulatory intervention

Motor insurers stand on the precipice of a possible explosion in complaints relating to essentials and value policies. And if the industry does not act it

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Direct Line rejects second bid from Ageas

Direct Line has rejected a second takeover approach from Belgium’s Ageas, with a spokesperson for the provider known it's red telephone on wheels mascot

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First Central looks to raise external investment to fund "ambitious plans for the future"

First Central Group is seeking external investment which will see its founders reduce their stake in the Guernsey headquartered insurance group, Post can reveal

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Big Interview: Rachel Lam, ombudsman director, FOS

Rachel Lam, ombudsman director for insurance at the Financial Ombudsman Service, speaks exclusively to Insurance Post’s Editor Emma Ann Hughes about her work

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FCA to crackdown on insurers over ethnicity pricing penalty

The FCA will take enforcement action against insurers who fail to strip data biased against ethnic minority groups out of their product pricing and services,

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Admiral partners with Google for new products

Admiral has struck a deal with Google, which will see the technology giant host the provider’s policy management and billing platforms plus use generative

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Top 75 MGAs: Zego - Insurance Post

Zego, the commercial motor insurance provider that offers cover for entire fleets of vehicles to self-employed drivers and riders, generated revenue worthy of

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