Detailed text transcripts for TV channel - CNN - 20170415:22:45:00
Start with the facts. there was no overbooking problem. and what they did is replace people who were already paid in their seats with crew members. and that wasn't their first factual accurate explanation. so they didn't tell the truth. honest mistake, let's assume. secondly, now we know they didn't tell the truth and we all know it, where are they? they should have put ahmet facts out. the final thing is when you apologize, as mr. munoz tried to do, on "good morning america" there is no "but" after the words "i'm sorry." you say i'm sorry. we will fix the problem. and here are all the facts. ...