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The Massachusetts man went on a rant after he was accused of trying to open an emergency exit door, and then proceeded to attack a flight attendant.

Nbc's michelle franzen has more. >> reporter: the trouble began on american airlines flight 2332 before takeoff in dallas just as the plane was leaving the gate and bound for chicago. >> thought it might have been a reality show or something was going on. it didn't seem real. >> reporter: passengers say that's when the flight attendant went on a rant demanding the pilot open the cockpit and turn around because the plane was going to crash. >> a lot of other incoherent statements trying to get in communication with the cockpit. it was almost as if she thought she was on phone with them only. >>...

The pilot open the cockpit and turn around as the plane was going to crash. >> a lot of incoherent statements in the cockpit and it was almost as if she thought she was on the phone with them only. passenger video captured the moments that followed when crew members struggled to subdue the woman, described as a veteran attendant. >> get out of my way! several passengers including kevin rich were enlisted to help. >> a couple of us were on top of her and one of us was behind her as she began talking, rabbit, dying, crashes, racist slurs and trying to keep her calm. >> during the episodes passen...

Rescue boats. inside the ship, passenger video shows crowds on the verge of panic. >> ladies and gentlemen, your attention, please. the situation is under control. please remain calm. but at this time proceed to your stations. outside on deck 4. >> reporter: illinois resident jim salzburg made it into a lifeboat with his wife and daughter, shooting this video on an iphone. >> the ship is listing, and people are running for lifeboats. i was just waiting for the band to start playing. >> reporter: the captain of the "costa concordia" insists the wreck wasn't his fault, saying nautical charts did...