NCPA pushes for relief after cyber attack leaves thousands vulnerable and pharmacies in the lurch
On Tuesday, UnitedHealth confirmed that 90 percent of the country’s 70,000 pharmacies had to adjust their claims processing to mitigate the cyberattack last week on its data and analytics company Change Healthcare, which exchanges information between prescribers and PBMs. As a result, pharmacy teams have had to hustle to process pharmacy claims by finding work-arounds amid a lackluster response from most PBMs, who have offered no guidance on how to improve the situation.