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Call for banks to be liable for scam losses

Consumer groups and community legal centres are pushing for liability for reimbursement to be included in the scam regulatory framework currently being developed by the government. ....

Consumer Action Law Centre , Consumer Policy Research Centre , Reducing Scam Calls , Scam Short Messages , Scam Safe Accord , Financial Counselling Australia , Super Consumers Australia , Payments Code ,

CBA tries to rein in liability for customer losses triggered by digital outages

Commonwealth Bank has handed itself an early Christmas present that could potentially shield it against expensive compensation claims from business customers who suffer financial losses during banking outages. ....

New South Wales , Mick Keogh , Peter Drennan , Anton Didenko , Consumer Commission , Commonwealth Bank , National Australia Bank , Australian Consumer Law , Australian Consumer , Australian Competition , Banking Day , Payments Code ,

Growing debate about who pays for scam losses

Dealing with complaints over scams is a growing area of activity for the Australian Financial Complaints Authority, occasionally putting the ombudsman at loggerheads with financial institutions. ....

Neva Skilton , Scam Centre , National Anti , Australian Financial Complaints Authority , Payments Code , National Anti Scam Centre ,