Call for Australian banks to be liable for scam losses
Australian consumer groups pushing hard as government develops scam regulatory framework
Source: interest.co.nz
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Call for banks to be liable for scam losses
Consumer groups and community legal centres are pushing for liability for reimbursement to be included in the scam regulatory framework currently being developed by the government.
Source: bankingday.com
ACCC wants switching banks to be as easy as ditching mobile providers
Gina Cass-Gottlieb’s ACCC deposit inquiry calls for Australia to introduce an account switching service like the ones that operate in Britain and the Netherlands.
Source: afr.com
CBA tries to rein in liability for customer losses triggered by digital outages
Commonwealth Bank has handed itself an early Christmas present that could potentially shield it against expensive compensation claims from business customers who suffer financial losses during banking outages.
Source: bankingday.com
Growing debate about who pays for scam losses
Dealing with complaints over scams is a growing area of activity for the Australian Financial Complaints Authority, occasionally putting the ombudsman at loggerheads with financial institutions.
Source: bankingday.com