CNN New Day April 2, 2014 10:36:00
The problem is, when you lose credibility with the passenger families, you get them doing things like -- like peculiar kepting your officers or having sit-ins or things like that. they've lost people's confidence. now it's going to be somebody else who's going to have to give the definitive word on the investigation. >> they're still leading the investigation, though. is there a way to make up for the embarrassment? they have acknowledged that things were slow to pick up in the beginning, but are they gaining ground at all now? i was talking to david about this earlier. he said that also assis...