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Nota raises $5M to boost growth of B2B SaaS Helpfeel for self-service support Share Article Nota, Inc., makers of Gyazo, Scrapbox, and Helpfeel, has raised $5M from leading investors including One Capital and Salesforce Ventures Japan. The funding will be used to expand sales and marketing and to boost growth of Helpfeel, an instant FAQ B2B SaaS that enables high rates of self-service by customers and reduces support costs. Shinji Asada of One Capital, Isshu Rakusai of Nota, and Takuya Hosomura of Salesforce Ventures. (Left to Right) Helpfeel achieves a 98% FAQ search hit rate with its unique...

TOKYO -- The Japanese government's coronavirus contact-tracing smartphone app COCOA is still not compatible with the latest mobile operating system up･･･

The problematic software, called Cocoa, is just the latest headache for the delayed games, which has been beset by everything from allegations of plagiarism for its original official logo to a high-profile delay due to the pandemic. — AP Organisers for the Tokyo Olympics are asking athletes and teams to install a smartphone app that tracks their movements to help prevent the spread of the coronavirus when they arrive in Japan, but there’s just one problem. “It’s not a good app,” Minister for Digital Transformation Takuya Hirai said last month, following a series of high-profile glit...

A smartphone screen displays COCOA, a coronavirus contact-tracing app provided by the government. (Asahi Shimbun file photo) It took the health ministry two months to uncover the problems plaguing its COVID-19 contact-tracing smartphone app, which made it useless to Android users, after the bugs and their causes were first publicly pointed out in November. The free contact-tracing app, called COCOA, was introduced to alert people if they came into close contact with someone who had tested positive for COVID-19. It is designed to notify users if they have been within a radius of 1 meter for lo...