Expect so when thief these reactions, what we call intrusions, they don t start thinking this is abnormal. it s normal, but it s uncomfortable. heather: and the images, speaking of images that you ve seen or will see, we all know the next images to come will be those 20 small coffins of these 20 young children ages six to ten who were gossamerslessly killed in this incident. how do you prepare us for that? again, same type of thing. kind of knowing what you re going to see and knowing that if you have children, you re going to kind of personalize it and kind of looking at how to make sense out of it. the difficulty is with the senseless killing, you can t make sense. you can ask why questions all day long, but you re never going to get an answer that will put it in perspective for you. heather: all right. thank you so much for trying to bring some perspective for us today on this difficult day for so many. ....