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  Founder and CTO of Basecamp and Hey, David Heinemeier Hansson recounts their battle with Apple and the policy changes needed in the App Store. In June 2020 Basecamp launched Hey, a new email service and app on iPhone and Android. After the app was already approved in Apple's App Store, a minor update triggered the Hey app to be rejected due to a lack of in-app purchase options. Despite many apps following the same business model, such as Netflix and Fastmail, a drawn-out battle ensued between Hey and Apple that sparked a larger conversation regarding antitrust and App Store policy. On the ...

Founder and CTO of Basecamp and Hey, David Heinemeier Hansson recounts their battle with Apple and the policy changes needed in the App Store. In June 2020 Basecamp launched Hey, a new email service and app on iPhone and Android. After the app was already approved in Apple's App Store, a minor update triggered the Hey app to be rejected due to a lack of in-app purchase options. Despite many apps following the same business model, such as Netflix and Fastmail, a drawn-out battle ensued between Hey and Apple that sparked a larger conversation regarding antitrust and App Stor...