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news WHY WON’T SAINSBURY’S JUST SAY WHO STOLE MY 6,000 NECTAR POINTS? Nigel Owen M.D. writes: Over years, I accumulated more than 6,000 Nectar points, only to see 6,000 of them suddenly deducted from my account. Nectar said they had been spent at Argos in Newtownabbey, County Antrim. I had never been there, so I visited the store and the manager told me my points had been used to buy exercise equipment. He even had the name and email address of the customer. Nectar still refused to replace my missing points and told me to contact the police. RELUCTANTLY, you went to the police, and an officer took a statement from you, though nothing seems to have happened since. This is not surprising. Nectar seems very leaky and lots of people have reported that their points have been spent without their knowledge in stores they have never visited. ....
Tony Hetherington is Financial Mail on Sunday s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. M.D. writes: Over years, I accumulated more than 6,000 Nectar points, only to see 6,000 of them suddenly deducted from my account. Nectar said they had been spent at Argos in Newtownabbey, County Antrim. I had never been there, so I visited the store and the manager told me my points had been used to buy exercise equipment. He even had the name and email address of the customer. Nectar still refused to replace my missing points and told me to contact the police. ....