What We Can Learn from Government Vaccine-Rollout Digital Breakdowns
PHOTO: MISHELLA When COVID-19 vaccines became available to the public, federal and state governments took to the internet for distribution and appointment-scheduling. Canât blame them. The internetâs pretty convenient, no? Turns out, it wasnât so easy. Millions of residents found themselves in digital mazes, digital hazes and sitting in digital waiting rooms with 88,000 or so people in front of them â only to get to have sites crash or find appointments unavailable. âIt was certainly both painful and frustrating for common people but even for digital natives,â s...
Source: cmswire.com