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They've got military backgrounds or prior convictions it's all part of a nine-page document that's being sent through on the hope office that we are required to ask these people we're asking them for mortgage statements, property deeds, all for proof of, you know, address and residency in the ukraine they're standing there with nothing but a teddy bear and their life possessions at no point did they think, what i really need to pack is my mortgage deeds or applications to support the visa applications it's taken us five to six hours on average to process some applications for the refugees here...

Guys at a place near przemysl, which is a place where people are walking across medyka, i went there basically by myself ended up meeting some guys in a car park went up to the british desk as it were to see if they needed a hand i essentially ended up stumbling across these volunteers who are single-handedly, i might say, providing these applications in przemysl for refugees to head back home in the u.s just basically helping them out. >> sorry to interrupt here, we're pinched for time you have seen then the visa process, the uk visa process up close. how does it look from your perspective? >...