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The complaints pertained to mobile/electronic banking, loans and advances, ATM/debit cards, credit cards, pension payments, remittances, and para banking, among others
The inquiry will investigate alleged mistreatment of asylum seekers at the centre in 2022.
The RBI annual report further added that 7,03,544 complaints were received at the ORBIOs (RBI Ombudsman ).
Customer complaints with the Reserves Bank Ombudsman increased by 68% in 2022-23. Under RBIOS, the central bank handled 7,03,544 complaints, with public sector banks accounting for 41% and private sector banks accounting for 31% of the complaints.
As per a Budget announcement, the Income Tax department has set a limit of ₹1 lakh per assessee for the withdrawal of small tax demands.