KAM Funeral Policy Admin - IT-Online
You’ll be based within the Processing division at head office in Sandton, Johannesburg, and you’ll report to our Processing Manager, who is accountable for our Funeral Policy Administration functions. Outputs: Monthly visits to monitor and enhance client satisfaction Monitor external perception rating and ensure that the scores are within the agreed targets Identifying and reporting on service failures and errors Ensure training and development of staff Contribute to the various cross functional forums to help improve efficiencies in other areas Ensuring that all corresponde...