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SFGTV January 15, 2015

On the phones. Have to wait for the sergeant to come with the phone so they can call the Language Line. Now every officer has the phone so they are using it, which is what we want. And the phone has google language on the phone so they can figure out who they need to talk to the person to. None of us have to talk to each other any more face to face. My take away. I guess the push one thing i would stress is if theres a way to increase the number of direct bilingual officer interactions, i dont know if thats staffing. I dont know if the phone lines are like the at t operators, ive used those before, they tend to be very business oriented so they are not translating every day language, they are translating at a higher level and not using the language that folks may understand, kind of everyday level. I actually just did a presentation at the consular corps yesterday and i know over 450 officers speak different languages, 217 are cert ....

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SFGTV January 18, 2015

Contact those officers by using dem or contacting dem directly and finding out who is available that has that skill set. As i look at it, it looks like theres a decrease in the number of sort of bilingual officer contacts. In 2013 it looks like there were more sort of face to face interactions between a bilingual officer and a client. In 2014 the vast majority of the contacts were through the phone interpreters, about 2700 out of the 2954, right . So there was an increased use of the phone lines but sort of a decreased incident where theres a bilingual officer meeting with a client director. Chief might want to respond. Do you have an explanation . I just had a number from 2013 with regards to the language. I cant say for sure but i know as the officers become more familiar and acquainted with the phones, they didnt have phones at all and now everybody has phones. So i think they become more reliant on the phones. Have to wait for the sergeant to come with the phone so they can call th ....

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SFGTV January 20, 2015

Were getting 4,000 in the Community Just on violence against women you guys are getting probably more and just anything we can do to Work Together to collect those stats, i know dem has put a lot in place to help that and also i think thats bilingual officer contacts, we need a way to really capture those. Im a little bit concerned just as one of the commissioners was that this is a little bit heavy on Language Line and i think its easier to track. So i think theres an opportunity to get a clearer picture on statistics and when i look at Community Stats it begs the question. I also think that we should be careful about thinking that there arent too many complaints from lep survivors, victims or perpetrators. Because i think the
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SFGTV April 24, 2015

That good afternoon id like to call the order of regular meeting of San Francisco Public Utilities commission tuesday, april 14, 2015 roll call please. Commissioner president caen commissioner vietor commissioner courtney commissioner moran and we have quorum. Thank you, commissioners before you you have the minutes of march 24th 2015 any corrections or additions. Ill move approval. Second. All in favor, say i. I opposed the motion carries and im not calling for Public Comment so i dont have to put any money in the jar now id like to call for Public Comment for those items that are not on todays agenda i dont have any speaker cards seeing none, next item. Item 57 communications. Yes. Commissioner. Thank you on the advanced calendar several items the commissioners a ....

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SFGTV April 26, 2015

To date but with so thavg so ill continue to add as much as i can this report kwoos meant to be a collaboration of various reports that are done over time within itself city and county ill do my best to incorporate those reports and getting to a final version weve not gotten a lot of comments ill be going to the Capitol Planning Committee in early may to acid and have a discussions which is in that if with respect to agenda items your opportunity to address the commission to do under grounding for the Fiber Network Capital Planning plays a role ill be sitting down to give them an understand were looking for suggestions how to move forward i was not able to find new Funding Sources as well as the utility wires side all the reports show what was availabl ....

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