For 2021: Promena Chatbot, Quick Request for Quotation (Q-RFQ)
Orçun Güven is the Director of Promena Sourcing Solutions. (Promena photo) The digitalization of business processes changes business models and creates new venues, thus requiring new methods and approaches for existing solutions. The creation of an efficient customer journey is only possible with a strong competitive advantage. Agile organizations that can keep up with this rapid change and offer fast solutions to the market are increasing in value. Customers now want to work with companies that can respond to their problems very quickly and provide the best service. The best exam...