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U.S. crime app Citizen rolls out first paid tool, connecting users to safety agents

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The agent can also notify a person’s emergency contacts or kick off a “public incident,” sending an alert for help to other Citizen users in the vicinity.
A spokeswoman said Protect was not aiming to replace 911 but could help reduce the number of non-emergency calls.
“Citizen has been a one-way system to date. We provide real-time situational awareness and our users can decide what to do with it,” Citizen’s chief executive, Andrew Frame, said in a statement. “Starting today, Citizen is now a two-way system where users can request help from Citizen.”
The app, originally launched in 2016 under the name Vigilante, in recent months has been expanding its remit. Protect, which will cost $19.99 a month, has been in testing with nearly 100,000 users, but will now be available for the app’s 8 million users, starting with iOS devices.

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U.S. crime app Citizen rolls out first paid tool, connecting users to safety agents

U.S. crime app Citizen rolls out first paid tool, connecting users to safety agents
By Elizabeth Culliford
Reuters
(Reuters) -U.S. crime alert app Citizen is launching its first paid feature, offering subscribers access to a live safety agent when they are in "stressful or uncertain situations."
Citizen uses crowd-sourced content and police scanner traffic to notify users in the United States of local incidents. It has been criticized for promoting vigilantism, particularly after it posted a $30,000 reward to find a man wrongly suspected of arson in May.
The new feature, called Protect, can monitor a subscriber's location if they feel unsafe or connect them through video or text with a Citizen employee who can escalate calls to 911 or first responders.

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Crime App Citizen Offers to Connect Users to Its 'Protect Agents'

Crime App Citizen Offers to Connect Users to Its 'Protect Agents'
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Crime app Citizen rolls out fee-based tool for US users to contact safety agents

Crime app Citizen rolls out fee-based tool for US users to contact safety agents
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Crime app Citizen rolls out fee-based tool for U.S. users to contact safety agents

Crime app Citizen rolls out fee-based tool for U.S. users to contact safety agents
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Controversial crime app Citizen launches $20/month Protect service – TechCrunch

Controversial crime app Citizen launches $20/month Protect service – TechCrunch
techcrunch.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from techcrunch.com Daily Mail and Mail on Sunday newspapers.

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Citizen app's Protect security service is now available to everyone

Citizen app's Protect security service is now available to everyone
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Citizen Protect Offers Up App-Based Security Help for $20 Per Month

Citizen Protect Offers Up App-Based Security Help for $20 Per Month
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Crime alert app Citizen will connect users to safety agents for $20 a month

Crime alert app Citizen will connect users to safety agents for $20 a month
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Citizen's crime live streams are no substitute for local journalism – TechCrunch

Citizen's crime live streams are no substitute for local journalism – TechCrunch
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