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/PRNewswire/ -- The "Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience" report has been added to ResearchAndMarkets.com's...
Research and Markets: European AI-Powered Chatbots Report 2020-2021 - A Boost for the CX Management Market - ResearchAndMarkets.com ResearchAndMarkets.com's offering. The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among others. Europe may have been a bit behind the United States in deploying chatbots ea...