What Went Wrong With The 'Tiny Nonprofit' Behind The State's Beleaguered Vaccine Site
A notice on the Massachusetts immunizations website on Wednesday. (Robin Lubbock/WBUR) When Gov. Charlie Baker released vaccine eligibility to a million more Massachusetts residents last week, state websites crumpled under a virtual stampede of people rushing to secure appointments. Users were left in online limbo for hours, and many gaped at how something so critical could be entrusted to, in their eyes, flimsy web services and fragile program designs. “Foolish system. Ill-Designed. Who are the people that designed it?” seethed Steve Rosenfeld, 70, from Worcester in a written comment ...
Source: wbur.org