MSNBC Kendis Gibson and Lindsey Reiser Report November 20, 2021 12:58:00
>> going to be a lot of people now. i think it is going to be a shocker. >> reporter: after suffering operational melt downs, cancelling thousands of flights, spirit, american, southwest say they're ready. southwest and american offering incentives for employees to work the holidays, though response has been skeptical. >> this is the new normal. air traffic is more than double from a year ago today. at the same time, airlines were asking staff to retire. it is not easy as pulling them back from retirement. there are systemic issues going on. >> reporter: throw in the coming storm on the east c...