LocalGov.co.uk - Your authority on UK local government - Embedding readability into New Forest District Council's website DNA
Embedding readability into New Forest District Council’s website DNA When I joined New Forest District Council in April last year, we were in the midst of tackling the peak of the first wave of the coronavirus pandemic. Taking charge of the council’s website transformation, just as citizens turned in droves to digital to access vital information and services gave us the mandate to make big changes. An important focus has been improving the website’s readability – not simply ticking the boxes for the sake of compliance, but taking an evidence-based approach to deliver improved performa...
Source: localgov.co.uk