Lines. hannah, if crisis lines are to staff must have the time to speak to staff must have the time to speak to patients with compassion. you shouldn't have _ to patients with compassion. you shouldn't have to _ to patients with compassion. tm, shouldn't have to be an absolute rock bottom to get decent care and be spoken to like an actual human being. adam eley, bbc news. if you've been affected by any of the issues raised, you can find help and support at bbc.co.uk/actionline. here's some good news. the red squirrel population in scotland appears to be making a comeback. a survey by volunteer...