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I'm a Shopping Expert: 4 Top Items People Are Likely To Return

According to the National Retail Federation's 2023 Consumer Returns in the Retail Industry report, customers returned $743 billion worth of merchandise last year. That massive dollar amount represents. ....

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Managing the Inevitable Reality of E-Commerce Returns

Product returns are an unavoidable part of running an e-commerce business. They can t be eliminated, so offering the option to return items can be a vital part of a business s strategy. As the adage goes: "If you have too few returns, you re not selling enough." Still, most e-commerce businesses would like to reduce the numbers of returns they need to process. ....

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