2022 Remote Visual Assistance Buyer's Guide
According to Blumberg Advisory Group, 44% of field service leaders surveyed believe the market for Remote Assistance software is poised for rapid...
Source: fieldtechnologiesonline.com
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Solving End-User Reluctance To New Technology A Field Service Leader's Guide
By Michael Blumberg, President, Blumberg Advisory Group, Inc. Utilizing Remote Visual Assistance Software (RVA) to support customers and field engineers has be- come the “new normal” within the Field Service Industry. Of course, even the early adopters encountered end-user reluctance. Yet, they’ve managed to overcome. We developed this guide to help companies who have purchased RVA or are thinking about buying it to overcome end-user reluctance and achieve higher adoption rates among their employees. Management Expectations There’s no way of avoiding it! Utilizing Remote Visual Assist...
Source: fieldtechnologiesonline.com