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Travelers staying at select Renaissance Hotels, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, will soon have instant access to vetted, insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast spots and more through an exciting new virtual concierge service. Today the brand announced a pilot program for RENAI by Renaissance (pronounced “ren-A”), which stands for Renaissance Artificial Intelligence, and is akin to having a well-connected local who is available 24/7 all right from guests’ smartphones.

Article - Renaissance Hotels Launches AI-powered Virtual Concierge Service Pilot Program - The full rollout of the program is projected to include more enhancements to the service including additional communication platforms such as Instagram as well as curated recommendations from neighborhood tastemakers such as musicians, DJs, artists, fashion designers, and more.