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I didn’t want to complain - I just wanted to get my Mum’s vaccination sorted out.
“The final irony was that the number they’d given me for a complaint was no longer operable because their resources ‘had been transferred to the Covid helpline’. It’s all a bit Kafkaesque.”
Mr Barham was particularly worried as his mother had nearly died due to sepsis last year and is visited by four carers each day at her home in Renfrew, increasing the risk of infection.
Housebound Barbara Barham, 97, from Renfrew was vaccinated yesterday after her case was raised with the health board ....

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