TSA Group Chooses Alvaria Workforce Engagement Management For Volume Forecasting, Mobile Schedule Management and Optimal Seat Utilisation
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The City of Greater Bendigo Improves Community Connections with the Alvaria™ Contact Centre Platform on July 19 2021 11:00 AM WESTFORD, MA.--(BUSINESS WIRE)--#CCaaS--Today, Alvaria, Inc, formerly Noble Systems announces the selection of their Contact Centre platform at the City of Greater Bendigo, Victoria, Australia to provide better and more responsive services to its residents. The system’s robust inbound contact management will allow the city to handle enquiries more efficiently, including multichannel email and web communications. The platform supports both in-office and remote worke...
Aspect Software Announces Merger With Noble Systems Tuesday, May 11, 2021 3:05PM IST (9:35AM GMT) New combined company will expand its global reach in the Customer Experience technology space Today, Aspect Software will merge with Noble Systems of Atlanta Georgia, to form Alvaria™, (pronounced: ahl-vahr-ee-uh), a new global company delivering optimized customer experience and workforce engagement software and cloud services technology solutions. The newly combined company will be led by Patrick Dennis, Aspect President and CEO. “This merger will combine two of the leaders in the...