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The hotel's new director of F&B, Emmanuel Nelo, has dedicated 15 years of service to the Ritz-Carlton brand. An expert sommelier and bartender, he has managed the dining and banquet experiences of some of the chain's far-flung destinations, including Bali, Jakarta, Aruba, Santiago, Cancun, and even Muscat, where he worked with Sodemann at Al Bustan Palace.
Majd Haddad, director of human resources, comes from W Amman, where she served as human resources manager during the pre-opening and launch phase, and later as assistant director of Human Resources. She began her career in the hospitality sector at Le Meridien Amman, where she was eventually promoted to assistant human resources manager.
As director of engineering, Hazem Albedawi will be keeping everything running smoothly at the property. His industry experience includes key positions at The Boulevard Arjaan by Rotana, Kempinski Hotel Ishtar Dead Sea, and the Grand Hyatt Amman Hotel.
The most recent recruit, director of revenue, Rajvi Damur, is a strategist making his way to Amman from his current position at The Ritz-Carlton, Bahrain. Damur earned his bachelor's and master's degrees in international hotel management from Vatel while working for Marriott International properties in Mauritius.
Director of Residences Behiye Salk arrives to Amman from Dubai, where she served as Hotel Manager during the successful opening of Caesars Palace, Caesars Resort, and Caesars Residences, demonstrating diligent attention to guest experience and feedback.