ERP: Driving Efficiencies across the State
ERP: Driving Efficiencies across the State Hardik Bhatt, CIO & Secretary, Innovation & Technology, State of Illinois and Kevin O Toole, Chief of Transformation Applications and Digital Officer, State of Illinois Executive summary Across governments, there is an increasing need to meet agency demands and enhance delivery, while also improving productivity. This is an enormous challenge complicated by highly fragmented technology landscapes, disparate business processes and decentralized governance. The State of Illinois is currently facing many such administrative cha...