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Applicants and nine months. >> in many cases, we are going after the same applicants that a lot of law enforcement agencies are. >> reporter: hiring new agents is one problem. keeping experienced ones is another. >> there is an employment crisis. we're losing more agents than we're hiring. we've got to get better looking at different retention effort. >> reporter: since 2001, homeland security doubled the number of agents and added almost 700 miles of pedestrian and vehicle bare kwrers, mostly in tucson and yuma, san diego. apprehensions fell by more than 90%. >> it reduced the am of traffic, ...