"Identifying return visits to the Emergency Department: A multi-centre " by Claire L. Hutchinson, Kate Curtis et al.
Abstract Background: Patients who return to the Emergency Department (ED) for the same complaint are known to be at risk of adverse events. Monitoring of return visits is considered a way to measure the quality of care provided in the ED, although the most commonly used benchmark of 48 h lacks evidence. This study aimed to describe the incidence, characteristics and outcomes of patients with unplanned return visits. The study also aimed to determine the capture rate of the 48-h benchmark using an all-inclusive method of return visit identification. Methods: A retrospective cross-sectional stu...