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United Airlines has decided to bring in a new model of bringing economy passengers onto planes after two minutes was added to the average boarding time since 2019
United Airlines is re-introducing its window-to-aisle boarding process, which the airline says saves an average of two minutes per flight. But is it the most efficient?
The move is the latest change in boarding procedures by a major airline in the United States.
Starting October 26, United says that after the initial boarding groups enter, window seat passengers in economy class without frequent flyer status will board next. They’ll be followed by those in middle seats, and passengers in aisle seats will board last.
Having passengers shuffle down the jetway and fumble their way into the cramped seats of a commercial flight is one of the most time-consuming, logistical nightmares that major US airlines execute thousands of times each day.