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One of the greatest achievements in customer satisfaction on the London Underground was not to make the trains faster or more frequent but was rather the implementation of the dot-matrix displays that told passengers how long they would have to wait until the next train arrived. The reason being, as was proven by the initial
Vasco Antunes Pereira realizes that the government took a risk when it awarded victory to Ribera Salud in the competition for the public-private
Despite the stresses and strains of working at Torrevieja Hospital since the revision to public management over a year ago, the straw has finally broke the camel’s back, and workers at the facility have voted by a huge majority to go on strike. The latest development which has prompted the action was the regional Ministry
Even though Denia and Manises healthcare departments are reverting to public control, the ‘Elx-Crevillent’ department – which includes Vinalopó hospital and also covers north Orihuela, Hondón de las Nieves, Hondón de los Frailes and Aspe – will continue to be run by a private company. A press sta
Since the management of Torrevieja was reverted back to public control almost two years ago to the date, there has been a considerable decline in the quality of service, although now stable, still at a poorer level than before, and this week it has been revealed that the decline has not only affected patients directly,