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Metro Transit rolls out civilian light rail improvement agents

The 24 'TRIP' agents will inspect fares, administer first aid and enforce a passenger code of conduct. ....

Metro Transit Police , Transit Rider Improvement Program , Rider Improvement Program , Passenger Code , Allied Universal , Metro Transit , Bus Rapid Transit ,

Metro Transit rolls out civilian light rail improvement agents

In addition to a recently-expanded Metro Transit Police presence on light rail, the public transit authority is installing 24 civilian agents to inspect fares and remind passengers about rules against smoking, loud music and other inappropriate behavior that have dogged efforts to lure some passengers back to the trains. Beginning Friday, the “Transit Rider Improvement Program,” or TRIP, . ....

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