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Minnesota's 'archaic' technology wastes critical caseworker time, counties say

County workers and lawmakers have some choice words to describe the 25-year-old state information system used to manage child protection cases and social service programs: Slow. Archaic. A nightmare. "It's the most vulnerable people that we have in the state of Minnesota that are in this system," Pine County Commissioner Terry Lovgren said. "They need the most care, they need the most help, . ....

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Metro Transit rolls out civilian light rail improvement agents

In addition to a recently-expanded Metro Transit Police presence on light rail, the public transit authority is installing 24 civilian agents to inspect fares and remind passengers about rules against smoking, loud music and other inappropriate behavior that have dogged efforts to lure some passengers back to the trains. Beginning Friday, the “Transit Rider Improvement Program,” or TRIP, . ....

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NYC Health + Hospitals' new approach to connect patients with community resources

NYC Health + Hospitals' new approach to connect patients with community resources
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