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Sir, Rob Behrens makes a timely appeal for a more empathetic approach in medical training (“ ‘Toxic’ NHS puts people at risk, says NHS watchdog”, news, Nov 18). An empathetic patient-doctor
Patient safety is being put at risk by the “toxic” culture of the NHS, the health ombudsman has said.Rob Behrens, who investigates complaints about the NHS in England, warned that the hierarchical and high-handed attitude of clinicians was undermining the quality of care in some hospitals.He called
Health ombudsman Rob Behrens has warned the quality of care in some hospitals was undermined by the 'hierarchical and high-handed attitude of clinicians'
Saturday's front pages focus heavily on the NHS, the plans by leading Cabinet ministers and a 10-point penalty for Everton.
Exclusive: Standard of care, exorbitant fees and difficulty getting treatment among 1,982 issues reported in 2022-23