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Thank you can, heather. I hope that was as powerful to the supervisors as it was me listening to it. The struggle so many nurses have been in so long to get an ear is very moving to me. Its also moving to me that our patients suffer from all the things that youre hearing. Were very dedicated people. Nurses are good people, were short on ego, were long on competence, we do our jobs because we care about people and we dont like suffering. What we see because of these problems is more suffering that could be fixed. So Patient Experience, im not going to spend time on this. Heather really gave you...

President bernal is away this afternoon on some business, so hes asked that i chair the meeting for this evening. The Health Commission will please come to order and the secretary will call the roll. [ roll call ]. Our next item, please clanchts item is the approval of the february 18, 2020, minutes. The minutes are before you for your approval. A motion is in order. I move to approve the minutes. Is there a second . Are there corrections to the minutes . All in favour say aye. All those opposed . The minutes are approved. Clerk there is no Public Comment for item 2. Item 3 is the directors re...

joined by supervisor safai and supervisor mar. i would like to thank sfgovtv for broadcasting this meeting. mr. clerk, any announcements? >> a friendly reminder to make sure to silence cell phones and electronic devices. we are convening hybrid meeting to allow remote access and public telephone by telephone. the board recognizes public comment is essential. first is taken on each item on the agenda. those in person will speak first. then those waiting on the telephone loan. those watching charm 26, 78 or 99 and sfgovtv. public comment call-in number is 415-655-0001. id24852951638-po...

to support somebody in what can be a very scary next step of their lives. next slide. so like i said, we had six weeks of planning, four months of operating, we have learned a tremendous amount, made improvements and continue to make improvements. we have been responsive to neighbor feedback, brought the services off market street, increased tenting in the back, moved staff development days to not conflict with the farmer's market and are working with the civic center c.b.d. to improve our fence line. and also interacting with guests and getting their feedback, increased the hot meal...

and thank you for your time. >> thank you so much for your comments. next speaker, please. >> good afternoon, my name is elgin rose, sr., director, a resident of the tenderloin 30 plus years and like they say, never has there been opportunity to touch so many people and just without -- without no prevention, just let folks come in and say from the minimal things they need to centralizing like hot team and department of health and service after service and just right here in the middle of the tenderloin, and what we have done in over 100 days was, i mean, up to 500 people come a day, ...