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The DOT has proposed requiring airlines and all sellers of air travel to reveal ancillary fees at the same time base ticket prices are revealed.
The Department of Transportation unveiled what it’s calling the Airline Customer Service Dashboard, which allows passengers to see what they’re entitled to if their flight is cancelled or significantly delayed.
While ASTA supports the DOT's proposed regulations that would expand consumer rights to refunds, Peck discusses the organization's plan to push against the part of the proposal that would hold agencies responsible for paying those refunds.
Hawaiian CEO Peter Ingram and senior vice president of global sales Theo Panagiotoulias talk about the surcharge as well as the airline's recovery from the pandemic.
Airport planner Regine Watson and aviation editor Robert silk talk about how airports are being redesigned to consider passenger comfort, sustainability and technology.