'A wonderful shift in thinking': Roanoke Valley nonprofits work together to meet pandemic needs
Abby Hamilton, president and CEO of United Way of Roanoke Valley, answers a question about how Roanoke's human services nonprofits handled the COVID-19 pandemic over the last 13 months. The worried man on the phone asked Anne Marie Green whether he could safely make himself a ham sandwich. The call had come in on the 211 line during the early weeks of the COVID-19 pandemic. Under a contract with the Virginia Department of Social Services, the Council of Community Services in Roanoke runs Virginia 211, a helpline that refers callers to health and human service agencies that can meet their need...