Roger Gench News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Reduction in the promotional rates. maybe a reduction in rewards programs. >> reporter: that's already happening. roger found out his citi bank credit card was raising his interest rate for future purchases from 18.99% to 29.99%. >> they said it was due to no fault of my own. >> reporter: he was late with two payments in his 30-year history, before he received the notice of his future increase. so what was it like opening that letter from a lender you had worked with for 30 years and they're telling you they're going to jack up your interest rate? >> you know, i think this now, it is a faceles...

Rules. now, that's good news but what has happened before the deadline has consumers fuming. take a look. consumers have had it with their credit cards. >> i paid my bills on time. i've been penalized for no reason. >> they don't care that i've been with them for 30 years. and then i might have a history with them. that is the bottom line. >> reporter: kathleen dillon and rev rabd roger gench is dealing with the unintended koens conversations squenszs of credit card reform. facing consequences, they have changed theish shusz. among the new credit card rule, interest rates can't be raised on ex...

Happened before the deadline has consumers fuming. consumers have had it with their credit cards. >> i paid my bills on time. i've been penalized for no reason. >> they don't care that i've been with them for 30 years and i might have a history. that's the bottom line. >> kathleen dillon and reverend roger gench is dealing with the unintended consequences of credit card reform. facing tighter regulations, credit card issuers have been changing policies before the law goes into effect on monday. among the new credit card rules, interest rates can't be raised on interesting balances or on accoun...