'My insurer's curious policy means we must make 14 separate claims for a cancelled Airbnb'
'My insurer's curious policy means we must make 14 separate claims for a cancelled Airbnb' One reader's family celebration in the Cotswolds was scuppered by lockdowns Countless breaks have been ruined in the last year Credit: Getty Fergus Smith writes Last May, due to the lockdown, I was forced to cancel the weekend rental of a house in the Cotswolds made through Airbnb. I was hosting a family celebration, so I had paid the rental of £1,491 myself and did not expect any contribution from my 13 guests. Unfortunately, Airbnb’s “extenuating circumstances” refund policy only covered re...