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Will tell you what level people are who are reading this. it really helps me as a copyrighter get across very plain and simple messages, and what i also like to call the homer simpson test. if homer can understand it then it's probably pretty good. >> help scout is an amazing tool your customer support. i recommend to almost all my clients they use it. what's great about the tool is that you can add multiple team members into the software program and when there's e-mails coming in oftentimes one person may not be able to answer all of the questions coming in. so you can add notes internally th...

People are who are reading this. it really helps me as a copywriter, get across a plain and simple message and what i like to call the homer simpson test. if homer can understand it it's probably pretty good. >> i recommend to almost all my clients that they use helpscout. you can add notes internally back and forth from your team members and customers never see it. so your main customer support person can always be the one answering them but they're getting the accurate information that that person needs. it saves with e-mail because you're not having to forward e-mails back and forth. it's a...