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Enterprise software major Salesforce has signed a definitive agreement to acquire Airkit.ai, a creator of artificial intelligence (AI)-powered customer service applications and experiences -- to expand AI capabilities.
Salesforce , the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive year. Significance: Powered by...
Juan Perez, chief information officer at Salesforce, spoke to Information Age during Dreamforce about his role at the organisation
AI can be used to help retailers enhance customer experience, but there needs to be truth and trust in what you do, says Alber.
Catching up with Heather Black, founder of Supermums, to talk AI ambitions.