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Top News In Salesforce Service Cloud Today - Breaking & Trending Today

Microsoft's AI Copilot for Sales and Service now generally available

Until now, both products had been only offered in preview availability to select Microsoft customers such as Avanade and RSM. ....

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How Simplyhealth is using Salesforce's take on generative AI to boost email response times

Health and dental plan company is cutting response times to some common and recurring client queries – from 12 minutes to just one. ....

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Zendesk Users Report a 43% Lower Total Cost of Ownership than Salesforce According to Nucleus Research Report

Zendesk Users Report a 43% Lower Total Cost of Ownership than Salesforce According to Nucleus Research Report
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