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Salesforce com : New Salesforce-WhatsApp Integration Brings Marketing and Service Conversations Together -April 09, 2024 at 01:25 pm EDT

SAO PAULO - April 9, 2024 - Today, Salesforce , the #1 AI CRM, announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service. ....

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Salesforce com : Service Cloud Contact Center Innovations Help Fuel Better Customer Experiences, Revenue Generation Opportunities with Data and AI -March 25, 2024 at 09:14 am EDT

Salesforce has announced new features for Service Cloud that provide agents and supervisors with AI-powered insights, content generation, and automation capabilities to help increase customer. ....

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