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TCN Launches Call Center Data Updates
TCN has debuted a data tool for its contact center platform.
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Zoom Releases Latest CX Product Innovations
Zoom IQ for Sales and Zoom events and webinar Innovations announced this week are aimed at modernizing customer engagement.
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Uniphore Acquires Colabo
Intelligent virtual assistants and human agents can learn in real-time using knowledge AI capabilities via Uniphore's acquisition of Colabo.
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