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Cembra Money Bank AG / Key word: AGMEGM Cembra shareholders approve all proposals of the Board of Directors 24.04.2024 / 15:55 CET/CEST Zurich, 24 April 2024 – The...
Insurers must change customer experience to acquire new business By Charlotte Richards 12 th May 2021 12:01 am Insurers need to rethink their distribution models for a superior customer experience, maximum value and uninterrupted service, Capgemini and Efma’s World Insurance Report 2021 shows. In the wake of the Covid-19 pandemic, the world has become more insurance conscious, and the adoption of digital channels is one way for the insurance industry to catch up. According to this year’s report, more than 60% of insurance executives surveyed said that Covid has...