CNN CNN Newsroom With Ana Cabrera October 11, 2021 17:14:00
>> so that is -- that is what you think the issue is, the inefficient scheduling process. that is what has kind of come to a head here? >> yeah. it's the scheduling processes. it's also i.t. and the lack of true i.t. support. this has been going on, and we've identified some of these problems four years ago. we've seen this issue, the same issue that happened this weekend has happened for the past two years. we saw it this summer to a much greater degree, but my pilots are there making up time and working on their days off and doing everything they possibly can and until the company corrects h...
Source: archive.org