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CNN CNN Newsroom With Ana Cabrera October 11, 2021 17:13:00

Customers. so a transcript of a video message, the company ceo sent to employees. he said we re still not where we want to be with staffing and in particular with our flight crews. we simply need more staffing cushion for the up expected in this environment, and we re bringing new people on board every day. he says that he s working on this. in your view is more hiring the answer? actually, we re actually opposed to more hiring. they are going to have to hire some, but for us it is how they are scheduling us, and efficiencies that are failing within the operation and managing the network. if we can get those corrected and hear something from the company about how that s going to be addressed we don t have to see an over hiring situation. it is all about revenue. we want we don t want the company cancelling flights. we don t want the company hiring just more people to fill in an inefficient scheduling process. ....

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CNN CNN Newsroom With Ana Cabrera October 11, 2021 17:14:00

so that is that is what you think the issue is, the inefficient scheduling process. that is what has kind of come to a head here? yeah. it s the scheduling processes. it s also i.t. and the lack of true i.t. support. this has been going on, and we ve identified some of these problems four years ago. we ve seen this issue, the same issue that happened this weekend has happened for the past two years. we saw it this summer to a much greater degree, but my pilots are there making up time and working on their days off and doing everything they possibly can and until the company corrects how they schedule and reroute pilots flight attendants then they are going to continue to see the same issue next week and over the holidays and that s what we want to see avoideded. there s been some social media chatter suggesting that this is somehow related to the airline s vaccine mandate. what s your reaction to that? it s absolutely not true. i m a little disappoint that had ....

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